Welcome, and thank you for choosing our gardening services. To ensure we can provide you with the best care and maintain smooth operations, please review the following policies.

• All bookings must be scheduled in advance.
   
• Please provide at least 24 hours’ notice for cancellations or rescheduling.
   
• Missed appointments without notice may be subject to a service fee.
   

• Customers are responsible for ensuring safe and clear access to the garden.
   
• Gates, driveways, and pathways should be unlocked before the scheduled visit.
   
• Please secure pets and ensure children are supervised while work is carried out.
   

• If there are specific plants or areas you do not want touched, please notify us in advance.
   
• We encourage open communication regarding, plant care, or special requests.
   
• Customers are responsible for basic upkeep between visits (e.g., watering), unless otherwise agreed.
   

• Garden waste removal is included only if agreed in your service package.
   

• Payment is due upon receipt of your invoice unless otherwise agreed in writing.
   
• Late payments may incur additional charges.
   
• Accepted payment methods include , bank transfer, or cheque.
   

• For everyone’s safety, please avoid entering active work areas while tools and machinery are in use.
   
• Our team follows all safety regulations and uses protective equipment during services.